Terms of Use

These Terms of Use govern your use of the SarahGrowth website located at https://www.sarahgrowth.com and describe the general terms applicable when engaging with SarahGrowth services.

By accessing or using this website, you agree to use it lawfully and in accordance with these Terms. If you do not agree with these Terms, please do not use this website.

SarahGrowth is operated by Sarah Ali as a personal freelance brand providing ecommerce email marketing services, including:

• Lifecycle email strategy
• Email copy
• Email design
• Responsive HTML/CSS email development
• Klaviyo automation
• Segmentation
• Campaign emails
• Lifecycle flows

Contact: sarah@sarahgrowth.com

You may use this website for lawful informational and business purposes. You agree not to:

• Interfere with or attempt to disrupt the operation of this website
• Attempt unauthorized access to any part of the website or its systems
• Submit false, misleading, or abusive information through any website form
• Copy, reproduce, or commercially exploit website content without permission
• Upload or transmit malicious code, scripts, or harmful content
• Use this website for any unlawful purpose

Descriptions of services and offers displayed on this website are provided for informational purposes.

A project or engagement begins only after both parties have agreed to the relevant scope, terms, and conditions, whether through a written agreement, platform order, or other mutual confirmation.

SarahGrowth may display fixed-scope service offers on this website, which may currently include:

• Version B Email Test
• Seasonal Campaign Email
• Upsell Email Template
• Dormant Subscriber Recovery

Offer descriptions and prices displayed on this website describe the intended starting scope and pricing for informational purposes. The final scope should be confirmed before work begins.

[REFUND / CANCELLATION POLICY TO BE CONFIRMED IF REQUIRED]

The Tailored Plan inquiry form is used to understand your store's email marketing needs and to prepare a relevant recommendation or custom scope.

Submitting this form does not guarantee:

• Acceptance of your project
• Availability at a particular time
• A fixed price or guaranteed outcome
• A specific timeline or delivery date

Custom quotes are prepared based on the specific scope discussed and agreed with each client.

Payment schedules, deposits, milestones, platform fees, and other payment terms will be provided in the applicable proposal, order, Upwork contract, or project agreement. Website pricing descriptions are informational and may not reflect final project costs where scope varies.

[REFUND / CANCELLATION POLICY TO BE CONFIRMED IF REQUIRED]

The number and type of deliverables, revision rounds, and implementation responsibilities will be defined in the agreed project scope for each engagement.

[STANDARD REVISION POLICY TO BE CONFIRMED]

Clients engaging SarahGrowth for project work are responsible for providing accurate, complete, and lawful information necessary to complete the project. This may include:

• Brand information, guidelines, and assets
• Product and service information
• Images, graphics, and media where required
• Marketing claims and promotional content
• Platform access where applicable
• Approvals and feedback within agreed timelines
• Customer and subscriber data that has been legally obtained

Clients are responsible for ensuring they have the appropriate rights and permissions to use any information, assets, or customer data they provide in connection with a project.

SarahGrowth may assist with designing and implementing email marketing workflows and campaigns for clients. However, clients remain solely responsible for:

• The legality of their email lists and how subscriber data was collected
• Subscriber consent and compliance with applicable email marketing laws
• Customer data protection and security obligations relevant to their business
• The accuracy of claims, offers, and content used in their marketing
• Compliance obligations applicable to their industry, location, or audience

SarahGrowth does not knowingly support or assist with unlawful, unsolicited, or deceptive email marketing activity.

Email marketing performance depends on many factors outside SarahGrowth's control, including but not limited to:

• Website traffic and audience size
• Product quality and pricing
• Offer relevance and brand appeal
• Email deliverability and sender reputation
• Customer demand and purchasing behaviour
• Platform capabilities and configuration
• Business operations and fulfilment

SarahGrowth provides strategy, design, and implementation based on sound professional judgment, and aims to build work that supports the client's marketing goals — without making promises about specific commercial outcomes.

The SarahGrowth portfolio may contain two types of work, clearly labeled:

• Live owned projects: Work created and operated by SarahGrowth directly, such as the Ecommerce Email Revenue Checklist funnel.
• Concept projects: Independent projects created to demonstrate strategy, design, lifecycle thinking, and email development skills.

Concept projects are not client campaigns and are not presented as such. No client KPIs, performance data, or business results are claimed for concept work unless explicitly and clearly stated.

The SarahGrowth name, branding, website copy, design elements, graphics, and original website materials are the property of SarahGrowth / Sarah Ali unless otherwise indicated.

You may not reproduce, distribute, commercially exploit, or create derivative works from website content without prior written permission from SarahGrowth.

Ownership and usage rights for project deliverables — including email designs, copy, and code — will be defined in the applicable proposal, order, Upwork contract, or project agreement.

This Terms of Use page does not define or transfer intellectual property rights for client project work.

SarahGrowth may reference, recommend, or use third-party platforms in connection with its services. These may include:

• Klaviyo
• Shopify
• WooCommerce
• Upwork
• LinkedIn
• Netlify

SarahGrowth does not control these third-party platforms and is not responsible for their independent services, availability, pricing, terms, or changes. Use of those platforms is subject to their own terms and policies.

Reasonable efforts may be made to maintain the SarahGrowth website, but uninterrupted, error-free, or continuously available access is not guaranteed. The website may be taken down or modified for maintenance, updates, or other reasons without prior notice.

To the extent permitted by applicable law, SarahGrowth and Sarah Ali will not be liable for any indirect, incidental, consequential, or speculative losses arising from the use of this website or from services provided, including but not limited to lost revenue, lost data, or lost business opportunities.

SarahGrowth's liability, if any, will be limited to the amount paid for the specific service at issue, where applicable.

Nothing in these Terms limits liability in circumstances where limitation is not permitted by law.

The governing law and jurisdiction applicable to these Terms has not yet been determined.

[GOVERNING LAW / JURISDICTION TO BE CONFIRMED]

This placeholder must be replaced with appropriate legal guidance before these Terms are considered final.

These Terms of Use may be updated from time to time. The date at the top of this page reflects when they were last updated.

Continued use of the SarahGrowth website after changes are posted constitutes your acceptance of the updated Terms.

For questions about these Terms of Use, please contact: